When a Key Person Leaves
When a Key Person Leaves Your Dental Practice
The work does not wait for a new hire. Proveer can cover agreed business-office duties short-term, mostly remotely, while you rebuild the role, or keep carrying them as a monthly service. You choose.
Cover While You Rebuild the Role
This engagement is short-term cover. If you would rather Proveer kept carrying the work, that is a separate monthly service, below. You decide which you want, and that can change later.
- Cover the gap: We handle the agreed duties for a short time, while you rebuild the role.
- Recruit and train a replacement: We help source candidates and train the person you hire. The hiring decision is the practice’s.
If Proveer Keeps Carrying It
Carrying the work indefinitely is a monthly service. Which one depends on the role that is open.
An Office Manager or Business-Office Person
We can keep carrying the business-side duties they handled — payroll coordination, tracking vacation and bonuses, and similar owner-office work — as outsourced administration.
The Person Who Handles Insurance or Billing
We can keep handling the claims work inside your own software as insurance processing, along with patient billing if they handled that too.
What Stays With the Practice
Proveer takes on agreed duties, not the whole role.
- Most of the work is delivered remotely. Where an engagement calls for on-site work, it is available within about one to two hours of Grand Rapids.
- Insurance and billing work is done remotely, inside your own software, and does not include on-site work or patient-facing front-desk work, such as answering phones or checking patients in and out. Your team stays the point of contact for patients.
- Proveer does not provide day-to-day, in-person management of a practice.
Scope and Quote
Before the cover starts, we agree on which duties Proveer will carry, what stays with the practice, and whether you want help recruiting and training a replacement, and you get a quote.
If you would rather Proveer kept carrying the work, that is a monthly service: no long-term contract, and it can be canceled any month.
Related reading: When Your Office Manager Leaves: What Needs the Owner’s Attention First
What Clients Say
“I wouldn’t want to run my practice without Proveer! They are incredibly helpful with everything from OSHA compliance to HR matters to practice metrics. I can focus on clinical dentistry knowing that my practice is running smoothly. Proveer is absolutely invaluable to me.”
“The help with practice management allows me more time chairside, increased profits and most importantly time away from the office with my family, increasing quality of life.”
Has Someone Key Just Left?
A free 30-minute phone conversation about your practice, what you need, and whether Proveer can help. No obligation.
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