Insurance Processing
Outsourced Dental Insurance Processing That Keeps Claims Moving
Streamline your revenue cycle with outsourced dental insurance processing.
The Challenge of In-House Insurance Processing
Reduce administrative burden, minimize errors, and focus on patient care.
In-house dental insurance processing requires consistent attention to coding documentation, claim submission, payment posting, follow-up, and denials. It also requires the practice to hire, train, and oversee people who understand that work.
Proveer offers a solution. Our outsourced dental insurance processing services streamline this critical function, optimize your revenue cycle management, and free your team to focus on patient care.
Key Benefits
Experience the Proveer difference.
Clean Claims, Followed Up
We check that claims are complete and consistent with what your practice coded before they go out, and stay on outstanding claims rather than letting them age.
Coding and Documentation Experience
Claims are reviewed by people who work in dental coding every day, with attention to questions that can lead to avoidable denials.
Nothing Left Sitting
Outstanding claims get worked on a schedule rather than whenever the front desk finds an hour.
One Less Role to Fill
Outsourcing this work can reduce the need for additional in-house administrative staff, along with the hiring and training that comes with it.
Visible While It Happens
Because the work is done in your own software, its reporting shows claim and payment status as we go — on systems you own and can check at any time.
Deeper Insight
Our team knows dental billing well enough to raise questions about claims and coding as we process them — for your practice to weigh and decide on.
Our Comprehensive Insurance Processing Services
Network Participation Analysis
We review your network fees, write-offs, procedure frequencies, and patient counts, so a change in network status is a decision made on your own numbers. It is a separate engagement and does not require outsourcing your processing.
Claims Submission
We prepare and submit claims in your practice’s name, electronic and paper, on a consistent schedule rather than in batches when someone finds time.
Payment Posting
We efficiently post insurance payments and reconcile accounts.
Claims Follow-Up
We follow up on outstanding claims, supply information a payer asks for, and resubmit where that is what the claim needs.
Denial Review
We investigate denied claims, identify why they were denied, and resubmit with the information the payer wants. Where a denial warrants a formal appeal, we tell you so and you file it.
Coding Stays With You
The treating dentist and the practice select and approve all codes. We flag questions and can provide coding and documentation education, but we do not make clinical coding decisions.
Why Choose Proveer for Outsourced Insurance Processing?
Dental Expertise
We possess a deep understanding of dental practice operations and the unique financial needs of dental practices.
We Work in Your Systems
We log in to your practice management and claims software rather than copying records into a system of ours, so patient information stays where it already lives.
Dedicated Support Team
We provide personalized support and maintain open communication with our clients.
Integration
We integrate insurance processing and patient billing into one revenue cycle, so nothing falls between the two.
Defined Scope
The quote reflects the practice’s software, claim volume, workflow, and the parts of the process assigned to Proveer.
FAQ and More
Can Proveer help us decide whether to change our network status?
Yes, and it is a separate service — you do not have to outsource your insurance processing to have it done. We review your network fees, write-offs, procedure frequencies, and patient counts, so that dropping, adding, or staying in a network is a decision made on your own numbers rather than an impression. We present the financial implications and the risks of a change; the decision stays with you. See Network Participation Analysis under Services.
How quickly can Proveer begin handling our insurance processing?
The onboarding timeline depends on the practice’s software, workflow, claim volume, access, and the work included in the engagement. We discuss timing before providing the quote.
What software do you use for insurance processing?
We log in remotely and work inside your practice management software and electronic claims software, on your computers. Patient records stay where they already live rather than being copied into a system of ours, so there are fewer places for that information to sit. It also means our work is documented in your software as we do it, for you to review at any time, on systems you own and control.
What Clients Say
“Proveer helped to transform my practice from a small, owner-run business into a much more efficient and profitable practice that has a professional business structure in place.”
“The help with practice management allows me more time chairside, increased profits and most importantly time away from the office with my family, increasing quality of life.”