Dental Appointment Reminders and No-Show Rates

Patient no-shows can disrupt schedules, reduce productivity, and ultimately impact the financial health of any dental practice. Effective dental appointment reminders are essential tools for mitigating this issue.

One of Proveer’s client dental practices neglected to perform dental appointment reminder calls one day. The no-show rate for the day was extraordinarily high, and some patients specifically reported they forgot their appointments without the reminder calls. On another occasion, the practice quit sending appointment reminder postcards for three months. Last-minute cancels were higher in those three months than ever before.

While this is just anecdotal evidence and not very scientific, it highlights the importance of consistent reminder systems. What happens to the no-show rate at your practice when reminder calls are not made or postcards are not sent?

Dental practices use a variety of reminder systems to help patients remember their appointments:

  • Calls

  • Postcards

  • Texts

  • Emails

Proveer’s practice management solutions can help dental practices optimize their reminder systems and reduce no-show rates. Our monthly plans and outsourced administration services offer the support and tools you need to streamline your operations, improve efficiency, and enhance your financial health.

Schedule a free consultation to learn more about how Proveer can help your practice thrive.

 

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Having a business ally allowed us to pursue our dream of ownership. We are glad to be working with Proveer and give them high praise.

--Anne Meeuwsen, DDS --

In addition to receiving expert business strategies they also have the ability to directly implement those strategies into your practice while saving valuable time and resources. They have increased my profitability while decreasing my stress. I highly recommend them!

--John Klooster, DDS --

Proveer has simplified my practice and increased the quality of my life. I can stick to the dentistry and the routine management tasks, but leave difficult chores (negotiate with insurance, office retirement plan implementation, monthly check of the books…) to Proveer.

--Drew Scholtz, DDS--

I recently purchased my practice, and the transition to practice ownership has been a breeze thanks to Proveer.  With everything involved in acquiring and setting up a dental practice, I would have been lost without them.

--Kathryn Burggraaf, DDS--

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