Guiding Principles

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Healthcare first
Proveer’s clients are healthcare professionals first and business people second. Dentists face unavoidable tradeoffs between healthcare interests and business results. From our view, putting healthcare interests first is not only the right thing to do, but creates long-term value that usually outweighs short-term business results.

Every practice is unique
Different practices have different strengths, weaknesses, values, personalities, and aspirations…and that’s the way it should be. Uniqueness presents an opportunity to deepen the bond with existing patients and stand out when attracting new patients.

Alignment
The various pieces of the practice should be aligned with each other – financial policies, fees, scheduling, staff talents and training, job descriptions, technology, compensation and rewards, patient interactions, and on and on. While optimal management choices vary by practice, management choices should be consistent within each practice.

 


Who We Are

Greg McGlaun
Greg McGlaunGreg created Proveer Practice Management LLC in 2007 to bring professional practice management and dental consulting services to dental practices.  He has a BS in Mechanical Engineering from University of Illinois at Urbana-Champaign, MBA from Michigan State University, and a Masters of Applied Economics from University of Rochester. He is an expert in dental practice management, evaluating dental practice purchase opportunities, and helping dentists with the transition to dental practice ownership.

 

Hilary Tien
Hilary TienHilary graduated from the University of Wisconsin with a double-major in Biology and Zoology. She also obtained a Masters of Health Administration from Grand Valley State University.  She manages several client dental practices, which includes calculating and compiling practice scorecards to review key practice indicators, conducting audits to ensure the accuracy of patient ledgers, and working closely with front desk teams to provide HR and Management support. Hilary is also Proveer’s OSHA specialist.

 

Erin Filler
Erin FillerErin graduated from Purdue University with a Bachelor of Science degree in Business Management, with a focus on Management Information Systems. Erin manages several client dental practices, which includes calculating and compiling practice scorecards to review key practice indicators, conducting audits to ensure the accuracy of patient ledgers, and working closely with front desk teams to provide HR and Management support. She specializes in helping clients with the conversion to new practice management software.

 

Kallie Cusack
Kallie graduated from Davenport University with a Bachelors of Arts in Marketing and a Masters of Business Administration with a focus on Strategic Management. Kallie manages several client dental practices, which includes calculating and compiling practice scorecards to review key practice indicators, conducting audits to ensure accuracy of patient ledgers, and working closely with front desk teams to provide HR and management support.

 

Your Team
We can’t do it all. We work closely with your team to help you succeed. Together we take care of the both the big picture and the details involved in running a smooth and successful dental practice.